CONTACT US

We want to hear from you

Quick e-mail

  1. Phone
    +27 861 692 195 +27 11 278 6000
  2. Email
    Sales: sales05@eprsecurity.com Accounts: accounts@eprsecurity.com Technical: technical1@eprsecurity.com Control Centre: controlr@eprsecurity.com Technical Manager: maintenance@eprsecurity.com Operations Manager: operations@eprsecurity.com General Manager: pjkrogh@eprsecurity.com Managing Director: jcbooysen@eprsecurity.com
  3. Fax
    +27 11 693 6245
  4. Address
    38 Fiat Street, Aureus, Randontein, South Africa
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Report a Fault
Account Query
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Where to find us

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Request a quote
Send as an e-mail on your security needs, and one of our risk consultants will contact you to arrange an obligation free quote.
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Report a technical fault
Report a technical problem or fault with your alarm system.  Our technical department will contact you during normal office hours.
 
Please note that a call-out fee may be applicable depending on the nature of the fault.
 
A standby technician is available after hours during week days, weekends on public holidays.  An after hour call-out fee may be applicable depending on the fault or problem.  Please call 0861 692 195 or 011 278 6000 for a standby technician.
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Account query
E-mail us on any account query.
 
Please note that all annual radio network fees are due on the 1st December of each year and will be collected via debit order.  If you do not have a debit order in place make sure to include this fee in your December payment. 
 
All fees are payable in advance.
 
Outstanding technical charges will be collected via debit order if unpaid after 30 (thirty) days..
 
 
 
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Complaint / Suggestions
Please provide us with your suggestions or complaints to even better or service to you!
 
If you have a specific complaint regarding our service, please remember to include as much possible information to allow us to investigate the matter fully.
 
 
 
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Cancellations
Should you wish to cancel your service with us please submit the reason for cancellation in the message box.
 
Please note that an early cancellation penalty may apply for cancellations within the initial contract period.
 
 
 
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